Contact Us
Have a bug report, gateway fee update, feature recommendation, or calculator inquiry? Reach out to the RemitScale team below — we aim to respond within 24 to 48 hours.
Support Team Email
For bugs, calculator formula questions, fee updates, or general feedback, send us an email at:
Share Your Feedback
Response SLA
We strive to answer support queries within 24 to 48 hours. Please specify details like which browser, client gateway profile, and specific currency configuration you were working with when submitting formulas questions.
Before You Reach Out
Check these frequently asked questions for immediate answers to common calculator and data privacy topics:
- How does the Reverse Fee Calculator work? — Learn how RemitScale calculates gross invoice targets.
- Which payment gateways are supported? — Check our coverage including Stripe, PayPal, Wise, Payoneer, and more.
- Is my financial data stored online? — Learn about our 100% browser-local storage and privacy model.
- Is RemitScale free to use? — Details on our free, registration-free calculation tools.